Privacy Policy – What You Need to Know About Your Data at The Independent Pharmacy
When you browse our site, you probably wonder what happens to the little bits of information you share. Do we sell it? Keep it forever? The short answer: we keep it safe, use it only to improve your experience, and give you control over it.
First off, we only collect data that helps us give you better service. That means your name and email when you sign up for a newsletter, your IP address for basic security, and any details you voluntarily provide in a contact form. If you buy medication through our referral system, we also record the order reference so we can track shipping and handle any issues.
Why We Need Your Information
Every piece of data has a purpose. Your email lets us send you updates about new health articles, discount codes, and important safety notices. Your location helps us show you the most relevant UK pharmacy regulations. And your browsing history (via cookies) tells us which topics interest you, so we can recommend similar content without you having to hunt for it.
We never use your data to push unrelated ads or share it with third‑party marketers. The only times we might share information are when a law enforcement agency asks for it or when a trusted partner helps us secure the site. In both cases, we limit what’s shared and only do so when it’s legally required.
Your Rights and How to Exercise Them
You have the right to see what data we hold about you, ask us to correct it, or request that we delete it entirely. Just drop us an email at [email protected] and we’ll get back within a few business days. If you want to stop receiving our newsletters, the unsubscribe link at the bottom of any email will do the trick.
Cookies are another big topic. They’re tiny files that remember your preferences, like the language you prefer or the items you’ve added to a wish list. You can clear them anytime through your browser settings. If you disable cookies, some site features (like staying logged in) might not work as smoothly.
We also have a dedicated Terms of Service page that outlines the rules for using our site, and a Contact page that shows how you can reach us for any privacy questions. Both pages are linked from the footer on every page, so you’ll never be far from the info you need.
In short, we treat your privacy like a trust. We collect only what we need, protect it with industry‑standard security, and give you clear ways to manage it. If anything feels unclear, reach out – we’re happy to explain.
