Contact Form – Your Direct Line to The Independent Pharmacy
Got a question about a medication, a promo code, or a privacy concern? The easiest way to get an answer is through our contact form. It’s built to be fast, simple, and safe, so you can reach the right person without hunting through endless pages.
All you need is an email address and a short description of what you need. Once you hit submit, our team—led by Eldric Moreland, the site owner—receives the request and replies within one business day. No need to call, no need to wait on hold.
How the form works and what to expect
First, open the form on the Contact Us page. You’ll see fields for your name, email, subject, and a message box. Keep the subject clear; it helps us route your query faster. If you’re asking about a specific product—like Symbicort or a promotion code—include the product name or code right in the message.
After you press Send, you’ll get an automatic confirmation email. That email contains a ticket number and a link to check the status of your request. If you don’t hear back within 24 hours, just reply to the confirmation—our system will bump the ticket up.
We also offer a quick‑reply option for common questions. For example, if you’re wondering where to find our privacy policy, the auto‑reply will include a direct link to the Privacy Policy page.
Privacy, GDPR and terms you should know
When you fill out the form, you’re sharing personal data. Our Privacy Policy explains exactly what we collect, why we need it, and how we keep it safe. In short, we only store your name, email, and the content of your message. Nothing else.
Because we operate in the UK, we’re fully compliant with the General Data Protection Regulation (GDPR). The GDPR Compliance page lists your rights—access, correction, deletion, and more. If you ever want us to erase your data, just let us know in the form or email Eldric directly.
Our Terms of Service outline what you can expect from the site and what we expect from you. It covers everything from proper use of the contact form to liability limits. If you’re new here, give it a quick read; it’s only a few minutes.
Need more background on who we are? The About Us page shares our mission, the team behind the content, and why we focus on independent, unbiased pharmacy advice.
Bottom line: the contact form is your shortcut to getting help, while our policies make sure your data stays private and your rights stay protected. Have a question now? Jump to the form and start the conversation.
