GDPR and Your Data at The Independent Pharmacy
When you browse our site, you’re trusting us with personal details. The UK’s GDPR law makes sure we treat that information with care. We collect only what we need – like your name, email, or prescription queries – and we never sell it to anyone. Everything is stored securely, and we stick to strict rules about who can see it.
What GDPR Means for Our Visitors
Under GDPR, you have clear rights. You can ask us what data we hold about you, ask us to correct mistakes, or even request that we delete it. Our Privacy Policy page spells out the types of data we collect, why we collect it, and how we protect it. We also share a short summary on the Terms of Service page, so you know the rules before you use our resources.
If you ever wonder why we asked for a piece of information, the answer is simple: it helps us give you better advice on medicines, dosage, or health topics. For example, if you contact us through the Get In Touch form, we keep that email so we can reply. We never keep data longer than needed, and we lock it down with encryption and regular security checks.
How You Can Exercise Your GDPR Rights
Want to see what we have on file? Just send a short email to our privacy team – the address is on the Privacy Policy page. Ask for a copy of your data, ask for corrections, or tell us to erase it. We’ll respond within a month, as the law requires. If you need a copy of the policy in plain language, check the About Us page where we explain our mission and how privacy fits in.
Sometimes you may want to limit how we use your data. You can do that by opting out of marketing emails using the unsubscribe link at the bottom of any newsletter. You can also ask us to stop processing certain information – for instance, if you no longer want us to keep your prescription queries.
We also give you the right to complain to the UK Information Commissioner's Office (ICO) if you think we haven’t followed the rules. This is a last resort, and we’ll do everything we can to fix any issue before it gets that far.
In short, GDPR gives you control, and we’re committed to being transparent. Our privacy pages are designed to be easy to read, and our staff are trained to handle any request quickly. If you have questions, hit the Contact page and we’ll get back to you fast.
Keeping your data safe isn’t just a legal requirement – it’s how we earn your trust. So next time you browse for medication advice or read about health supplements, you can rest assured that your privacy is protected under GDPR.
